City Council with 100% digital licensing
Dematerialization of urban licensing for a municipality of 80,000 inhabitants, with new procedures and a single platform.
instead of 47 for licensing
A licensing request took an average of 47 days and passed through eleven people. Citizens had to visit the offices several times and did not know what stage the process was in.
We simplified the procedure from eleven to four steps, prepared the platform's specifications, and monitored the implementation and training of 60 employees.
- Average licensing time from 47 to 9 days
- 100% of requests submitted online
- Process status visible to the citizen in real time
- Project 85% co-funded by European funds
Citizens have stopped coming to the offices to ask about their process. Now they track it on their phones.
Other case studies
Pharmaceutical company prepares for European sustainability directive
Decarbonization plan and first sustainability report in accordance with the CSRD directive.
28% more production without new machinery
A metalworking company from Águeda needed to meet more orders without investing in a second line. We reorganized the flow and maintenance with the teams.
Regional bank reduces operational costs by 21%
Efficiency program in back-office operations and the branch network, featuring process automation and a new structure.
Shall we talk about your next challenge?
An initial 45-minute, no-obligation conversation with one of our partners.